Many organisations spend millions on their enterprise resource planning (ERP) and transactional processing systems in order to streamline efficiencies and break down silos within the company, says David McWilliam, director at Cortell Corporate Performance Management.
However, improving efficiency but not addressing effectiveness means that organisations often fail to leverage the full value from the masses of information stored within these systems.
Read more: http://www.it-online.co.za/2013/10/30/using-analytics-to-derive-value-from-erp-solutions/