One of the largest commercial carriers of passengers and cargo in Africa experience the challenge of an immensely complex budgeting process with many variables and cost centres. Flight operations form the main driver for the financial budget, with the operating schedule, expected passenger volumes and cargo revenue forming the framework for both direct operating costs and revenues as well as the various cost centre operating budgets. Using a manual, spreadsheet-based approach for formulation and consolidation of the budget resulted in a budgeting process that was error-prone, subject to a number of other weaknesses, and took between five and six months to complete. In an effort to improve on this time frame as well as address other budgeting process issues, in late 2009 Cortell Corporate Performance Management using TM1 software from IBM Cognos provided a solution to assist the airline.

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